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3E-Services

Project management & Support

Software is only part of the solution. Our services comprise much more to ensure that you reap the full benefits from your comprehensive solution. We offer project management, consultancy, analysis, implementation, documentation, instruction and special training.

The first step: Understanding your requirements

We listen to you and want to learn about your goals. Which improvements do you intend to make, what expectations do you have? The first step is to understand your requirements.

Analysis

We carefully analyze your demands and propose solutions for process-oriented optimization.

Customization

Every window company is different, every customer unique. The software will be configurated individually. If required, we will supplement the solution.

Implementation

Experienced consultants with specialist technical competence implement the solution using tried and tested methods.

Documentation

Everything relevant to the realization fo the project is documented: requirements, tasks, goals, agreements and achievements.

Workshops and coaching

In order to ensure best use of the software, intensive training is essential. We bring our users up to speed through expert training.

Project organization

All these services are provided within our professional project management according to the sure step methodology. Step by step, the targeted milestones are met and the software gradually becomes your new solution.

Support

3E-HELP supports you once the software is implemented and whenever its daily use gives rise to questions.

We offer customized services: online request system, support by phone, trainings, updates, user forums with downloads and news. We will assist you in every possible way.


Contact & information

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Details

Methodical project management